Allegra Caffi

Profile 

An enterprising and determined personality, he recently obtained a language diploma specializing in the field of sport and tourism. Can count on a strong motivation and the desire to grow professionally as a person, actively contributing to the achievement of individual and team objectives.

SKILLS AND COMPETENCES

• personnel management procedures;
• reliability and flexibility;
• sports enthusiast;
• in-depth knowledge of sports;
• use of coffee shop machinery;
• preparation of drinks;
• customer management skills;
• neat and professional appearance;
• efficiency;
• speed of service;
• team working;
• predisposition to contact with the public;
• speed;

WORK AND PROFESSIONAL EXPERIENCE

05/2023-09/2023

Daniele Pellizzari, who owns a windsurfing school on the island of Elba, in Tuscany

Elba Island, Livorno VDWS level 1 windsurfing instructor;

• The main tasks were to involve the tourist in undertaking a sporting activity and to make him passionate about sport;
• Management of any conflicts in the workplace;
• Search for customer satisfaction through a high level of attention to service;
• Rapid proposal of solutions to unforeseen events and problems in the work activity;
• Use of communication methodologies capable of facilitating relationships with different interlocutors;
• Planning of work activities in compliance with the required deadlines;
• Maintaining the order and cleanliness of the workstation;
• Careful listening to indications and requests, proceeding with the proposal of targeted actions;
• COLLABORATION with colleagues in carrying out assigned activities;